Jade Wang — Portfolio

Selected Projects

Standardizing chart copy and docs across admin analytics.

Exploring robotaxis via interactive storytelling.

Redesigning the Student Plan experience.

Training LoRA models for newsrooms.

Atlassian • ServiceNow • Spotify

Content Design Intern • San Francisco, CA

Jun 2025 — Sept 2025

Updated UI copy and support docs for 8 Analytics charts to streamline admin tasks and align with new design guidance.
Identified inconsistencies in 20 Admin spotlight messages, creating reusable patterns adopted in a cross-product refresh.
Built an AI content-pattern checker agent tested on 23+ prompts and 8 users; scored 4.1/5 on average for accurate copy.

Technical Writer Intern • Santa Clara, CA

Jun 2024 — Sept 2024

Reviewed and refined SAP S/4HANA framework to develop a master template standardizing 100+ integration docs.
Resolved doc debt across 12+ GitHub import doc records to address customer feedback and improve content quality.
Partnered with designers and PMs to write 2 UI tooltips, increasing clarity for customers navigating data import tasks.

Design Consultant • Evanston, IL

Mar 2025 — Jun 2025

Led surveys, interviews, concept tests, capturing 80+ insights on student listening needs to inform conversion strategy.
Prototyped and tested 3 feature updates to Student Plan discovery/upgrade flows with 18 users, driving 85% trial intent.
Synthesized results into 15-page whitepaper for Spotify Sr. Product Manager and engineering, supporting new roadmap.

Northwestern University, Medill School. B.S. in Journalism + Human-Computer Interaction & Design.

Content design

Product strategy

Information architecture

Design system thinking

User research

AI-powered prototyping

Figma, Framer

Contentful/Oxygen, DITA/XML

Python, R, HTML/CSS

Adobe, Canva

Jira, Confluence, Rovo

Datawrapper, Flourish

I'm exploring design roles at the intersection of content, product, and AI. I'd love to get in touch.